Job Description of a Club Front Doorman

Most nightclubs have a comprehensive security plan to help ensure the safety of club patrons and allow them to enjoy themselves at the club. "Doormen" or "door girls" are an important part of this security plan and they may be assigned bouncer duties.

Doormen and door girls are typically the first club employees you meet when entering and the last people you see when leaving a club. Their bouncer duties may include controlling access to the club and providing security for the crowd inside the establishment and outside the door.

IDs and Security

A doorman ensures that each patron is old enough to legally enter the club by checking each guest's identification, according to the job site Pay Scale. He may also collect tickets or an admission cover charge. A club security job description might also using portable metal detectors or patting down guests as they enter to prevent them from bringing weapons into the club. If a patron is clearly intoxicated, causing trouble while waiting in line or has caused trouble at the club in the past, the doorman can refuse to admit the troublemaker.

Controlling Admittance

In their role as a bouncer, they are authorized to decide who gets in to the club and in what order. They track the number of people they admit and the number of people who leave the club to ensure that the number of people in the club doesn't exceed the maximum safe occupancy allowed by law. A doorman might select people out of turn in line and grant them entrance to the club at his own discretion or might deny people entrance to the club because they are not dressed appropriately.

Handling Upset Customers

One of the more challening duties in a bouncer's job description is dealing with difficult patrons. Skilled doormen interact with customers in a friendly, professional and courteous manner, notes MyMajors. They use communication skills, rather than physical force, to interact with aggressive, intoxicated or obnoxious patrons.

When they refuse a patron entrance to the club, a doorman calmly and respectfully explains the reasons why. After listening to a customer's protests, the doorman instructs the patron to leave the premises and may summon other doormen or bouncers to persuade the customer to leave.

Greetings and Crowd Control

Doormen or door girl job descriptions include greeting new patrons and thanking departing customers for their business at the end of the night. They might help arrange for a taxi to pick up guests for their convenience and safety. Their goal is to project a positive image of the establishment and build customer loyalty.

To help ensure that people don't wait in line only to be denied admission, a doorman often makes announcements to the crowd about the club rules and the requirements for entering the club. Provided it doesn't distract them from attending to the door, they might also assist management or other security staff with crowd control when there is a line of customers waiting to enter the club.